FAQ

Frequently Ask Questions

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  • What is a Variation?

    A Variation is any change to the signed HIA contract. All amendments are written up as a variation and require approval by client signature.

  • What is a Provisional Sum?

    Some items in your contract addenda may be written as a Provisional Sum. A provisional sum is an allowance in the contract for work or costs that cannot be accurately estimated upfront. Once the actual costs…

  • How are the payments calculated?

    Payments are made as progress claims during various stages of your build. These stages are outlined at the beginning of your HIA contract. Depending on your individual project requirements, this may include the following: Deposit…

  • What needs to happen before slab goes down?

    Before your slab is poured and construction can officially begin we need to complete to progress your build. Once your HIA fixed price contract has been signed, we will submit your working drawings for approved…

  • I have no idea about colours and materials. Can you help?

    Yes, we love the Pre-Start stage of your build and would very much like to help. Our team of Client Liaison officers, along with our in house Interior Designer, are available to help you pull…

  • Do you have plans I can choose from?

    We are a custom builder so we currently don't have plans to pick and choose from. We have preferred building designers and draftsmen we highly recommend and will happily provide their details to you on…

  • Why do I need plans for you to quote?

    At the very minimum, we require concept drawings to quote your project. This is a basic drawing set that allows us to see the minimum requirements for your build or renovation. As custom builders, each…

  • Can I make changes after my Pre-Start Meeting?

    Yes you can. It is important to understand that any changes made beyond the Pre-Start Meeting may require a cost variation and can affect to timeline and efficiency of the project.

  • How can I prepare for my Pre-Start Meeting?

    Your Client Liaison Officer will contact you to book your Pre-Start Meeting. At the same time, they will provide you with a Pre-Start Guide and Selections Booklet. These documents have been created to make the…

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